Booking Policies

A $50 non-refundable deposit is required to secure your appointment. This deposit goes toward your total service cost.

• Deposit is charged when you confirm your booking
• Deposit is non-refundable if you cancel within 24 hours of your appointment
• Deposit will be refunded if we need to cancel or reschedule
• No-shows forfeit the full deposit

We respect your time and ask that you respect ours. Please arrive on time for your appointment.

• 10-minute grace period for late arrivals
• Appointments may be shortened if you arrive late
• Excessive lateness (15+ minutes) may result in rescheduling
• Please call or text if you're running behind

As this is a home-based studio, children and extra guests are not permitted during your appointment. This ensures a focused and professional environment for all clients.

• No children or additional guests are allowed in the studio.
• Only the client receiving the service is permitted.
• This policy helps maintain a calm and efficient environment.

Proper hair preparation is crucial for the best results and helps your style last longer.

• Arrive with your hair freshly washed, completely blow-dried, and stretched.
• Hair must be free of any oils, leave-in conditioners, or styling products.
• Hair must be at least 5 inches long to be serviced.
• We do NOT provide hair for any services. Please bring your own hair.
• Bring inspiration photos if you have specific requests.

Life happens! We understand that sometimes you need to reschedule.

• 24+ hours notice: Full deposit refund available
• Less than 24 hours: Deposit may be transferred to new appointment
• Same-day cancellations: Deposit is forfeited
• Emergency situations will be handled case-by-case
• Contact us by phone or text to reschedule

Your health and safety are our top priorities. We maintain strict hygiene standards.

• Please stay home if you're feeling unwell
• All tools are sanitized between clients
• We use fresh, clean materials for each appointment
• Let us know about any scalp sensitivities or allergies
• We reserve the right to refuse service if health concerns arise